Terms of service

Terms & Conditions

Welcome to Lomira. These Terms and Conditions apply to your use of our website and to all purchases made through it. By browsing, interacting with, or placing an order on our site, you agree to the following terms, designed to ensure a smooth, respectful and transparent experience for everyone.

🌐 Website Use  
This website is owned and operated by Lomira. All content, including product images, descriptions, branding, and design is the intellectual property of Lomira and may not be copied or used without our written permission.

We kindly ask that you use this site responsibly and for its intended purpose: to explore and enjoy our curated fragrance offerings.

🛒 Orders & Payments  
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order, for example, in cases of pricing errors, stock issues, or suspected misuse.

Prices are listed in GBP and may change from time to time. Shipping costs are displayed at checkout based on your location.

💡 Fragrance Sensitivities & Ingredients  
Our perfumes are thoughtfully crafted using a mix of natural and synthetic ingredients, all in line with cosmetic safety regulations.

However, as everyone’s skin and sensitivity levels differ, we recommend that customers with known allergies or fragrance sensitivities contact us prior to purchasing—we’re happy to provide additional details or suggest a sample first.

Lomira cannot be held responsible for individual reactions to our products. All use is at the discretion of the customer. Ingredients lists are available upon request.

📦 Shipping & Returns  
We strive to process and ship your order promptly. For more details, please refer to our Shipping Policy and Return & Exchange Policy.

📌 International Customers  
If you're ordering from outside the UK, please note that customs fees, VAT, or import duties may apply. These are not included in the product price and are the responsibility of the customer.

❌ Limitation of Liability  
To the fullest extent permitted by law, Lomira shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. This does not affect your statutory consumer rights under UK law.

🧾 Accuracy of Information  
We aim to keep all content, product descriptions, and pricing accurate and up to date. However, occasional errors may occur, and we reserve the right to correct them without prior notice.

📨 Contact  
Have a question? Need help before or after your order? We’re here for you.  
Reach us anytime at: info@lomira.uk

Thank you for being part of the Lomira experience. We're honoured to be part of your fragrance journey.